Worker outsourcing
A process, not headcount.
We take over a carved-out part of your operation: we provide the team, the coordinator and the work organisation, and we carry accountability for the result. You pay for the service delivered – per pallet, tonne, item or area covered – instead of maintaining headcount, HR and cover for absences.
- A ready team with an on-site coordinator
- Settlement per output, not per attendance
- HR, payroll and legalisation on our side
- Performance measures written into the contract
- Model
- Process outsourcing
- Minimum scale
- From about a dozen people
- Launch
- From 2–4 weeks
- Pricing
- Per unit of work
- Management
- Provider's coordinator
What worker outsourcing means
Outsourcing is buying a service, not hands. You carve out a repeatable process, we supply the team, the organisation and the coordination, and settlement is based on output. The split of roles must be real: our coordinator directs the team, your manager receives the result.
A carved-out scope
A process defined by boundaries, volume and measures – from material handover to acceptance of the result.
A team with a coordinator
Stable coverage, a shift leader and backfills organised by the service provider.
Settlement per result
An invoice for units of work or area covered, not for the number of people on a shift.
Who this service is for
Plants with a repeatable process
Packing, co-packing, picking or sorting – the process can be carved out, described with a measure and handed to an external team.
Companies without supervision capacity
You lack team leaders and planners, and a growing blue-collar headcount overloads your shift managers.
Operations with variable volume
Seasons, peaks and fixed-term contracts – you need flexible capacity billed by output rather than by headcount.
Companies seeking predictable cost
You want a unit cost per process instead of adding up wages, absence, turnover and overtime.
Outsourcing versus temporary work
These are two different models and they are often confused. The choice has legal and cost consequences, so we always start by establishing which one fits your situation.
Who directs the work
Your company as the user employer
Our on-site coordinator
What you pay for
Hours worked by the assigned staff
The service delivered or unit of work
Accountability for results
Your work organisation
The service provider
Statutory limits
18 months within a 36-month period
No time limit for the service
When to choose it
When you need to staff your own posts
When you want to hand over a whole process
If you want to staff your own posts and manage the work yourself, the right model is the temporary employment agency.
What exactly we do
We deliver the full package: people, work organisation, HR handling and reporting. Your team receives the result instead of managing the crew.
Team and recruitment
We build the crew from Poland and from Asian markets, matching people to the specific process and shift system.
Coordinator and work organisation
Our coordinator plans shifts, assigns tasks, runs instruction and is accountable for the agreed measures.
HR, payroll and social security
Contracts, payroll, contributions, leave, sick notes and pension scheme are handled entirely on our side.
Legalisation of foreign nationals
Type A work permits, national type D visas, residence cards and renewals with a deadline calendar.
Accommodation and transport
Housing, shift transport and first-day onboarding for workers arriving from abroad.
Performance reporting
Output, attendance, turnover and quality in a weekly report and in the monthly settlement of the service.
Processes we carve out most often
Outsourcing works where the work is repeatable, measurable and can be separated from the rest of the operation by an organisational boundary.
Picking and packing
Order picking, co-packing, labelling, shipment preparation and packing station coverage.
Production line support
Feeding components, simple assembly, visual inspection and taking finished goods off the line.
Warehouse operations
Goods-in and goods-out, replenishment, stocktaking and seasonal zone coverage.
Sorting and transloading
Sorting hubs, cross-docking, container unloading and palletising on a shift cycle.
Industrial cleaning
Cleaning of production and warehouse areas, machine washdowns and hygiene zone coverage.
Auxiliary production work
Workstation supply, packaging handling, internal transport and raw material preparation.
What your company gains
Outsourcing shifts to the provider not only recruitment but also day-to-day people management and turnover risk – usually the items that consume most of your managers' time.
Unit cost instead of headcount
You know the price per pallet, tonne or covered area. Volume swings do not mean redundancies and severance.
Accountability for results on our side
The contract is built on measures. Staffing, cover and output are our job, so the parameters are met.
Shift managers freed up
Daily planning, task allocation and people matters are taken over by our coordinator.
No HR workload
Contracts, payroll, social security, leave and foreign-worker documentation stay entirely with us.
Stable coverage despite turnover
Absences and leavers are backfilled within the service – our risk, not your downtime.
Scale without new structures
Adding another dozen people does not require new supervisors on your side.
How the service is launched
We start with an on-site audit, because without measuring the process there is no honest way to price a unit of work or promise output.
Process audit
We come on site, measure workload, define the scope and establish what can genuinely be carved out.
Model and measures
We propose the settlement model, output and quality measures and the reporting rules.
Contract and split of duties
We put the real split of responsibilities in writing so the service is not a sham arrangement.
Building the team
Recruitment, medicals, health and safety training, legalisation documents and coordinator briefing.
Implementation and ramp-up
First shifts under reinforced supervision, bedding in the work standard and adjusting the crew.
Running the service
Stable coverage, backfills, a weekly report and a monthly performance review.
Who runs the team on site
Coordination is what separates outsourcing from simply supplying workers – and at the same time the condition for the service to be lawful.
Process coordinator
Owns shift planning, task allocation, output and the contact with your manager – one phone number instead of conversations with a dozen people.
Team leaders
For larger crews we appoint leaders who run workstation instruction and uphold the work standard.
Language support
An interpreter or a leader speaking the team's language reduces communication errors and speeds up onboarding.
Care outside the plant
Housing, transport and day-to-day matters are handled by our team, so living issues do not spill over into production.
What the service costs
We choose the settlement model after the audit. The goal is a unit cost you can compare with the current cost of running the process in-house.
Settlement per output
A rate per unit of work: pallet, tonne, item, square metre or area covered per month. Cost scales with volume.
Settlement per team man-hour
Used where the scope varies and units of work are hard to define unambiguously.
What the price includes
Wages and contributions, coordination, training and medicals, agreed workwear, backfills and reporting.
What is billed separately
Accommodation and transport for foreign workers plus legalisation costs – always shown as separate items.
Where outsourced teams come from
Most crews are built from Asian markets. Workers stay on our contracts while we handle legalisation, accommodation and onboarding.
Philippines
Production, logistics and processing – candidates experienced in shift work.
India
Technical staff, welders and machine operators with documented certifications.
Nepal
Blue-collar workers with low turnover who fit well into team work.
Bangladesh
Light industry, warehousing and food processing.
Sri Lanka
NVQ certificates, construction and manufacturing.
Indonesia
Production, HoReCa and logistics – candidates with verified qualifications.
The document track is covered in our type A work permit and residence and work legalisation services.
Industries where we run teams
The model performs best where work is shift-based, repeatable and can be settled by volume.
Manufacturing and industry
Line support, assembly, quality control, auxiliary work and packaging handling.
Logistics and e-commerce
Picking, packing, sorting hubs, cross-docking and seasonal peak coverage.
Food processing
Packing lines, cutting, cold store work and hygiene zone maintenance.
Construction and prefabrication
Support crews, preparatory work and coverage of prefabrication plants.
Facility and cleaning
Cleaning of production and warehouse halls, machine washdowns and site upkeep.
Agriculture and horticulture
Harvests, sorting facilities, greenhouses and highly seasonal processing plants.
Risks we remove upfront
Outsourcing gets challenged during inspections when it exists only on paper. We settle the points below before the first team enters the site.
Sham outsourcing
If the client directs the work, an inspection may reclassify the service as temporary work or direct employment. We carve the process out organisationally and keep management on our side.
No measurable parameters
A contract without measures boils down to putting people on a shift. Before launch we define output, quality and how they are reported.
Unregulated health and safety
Work on the client's premises requires agreed safety coordination, instruction and equipment. We settle this in an annex to the contract.
Provider without a KRAZ entry
Personnel services provided without an entry in the employment agency register also expose the buyer. We share our certificate number with the contract.
What we guarantee
Measures written into the contract
Output, quality and timeliness are agreed before launch and reported in an agreed cycle.
Continuity of coverage
Absences and turnover are backfilled within the service, with no extra effort from your team.
One point of contact
A process coordinator and a contract owner – no handovers between departments.
Inspection-ready documentation
Personnel files, legalisation documents and training records prepared for Labour Inspectorate and Border Guard requirements.
Frequently asked questions about worker outsourcing
What is worker outsourcing?
It means handing a carved-out process – order picking, packing, hall cleaning or line support – to an external provider. We deliver the team, the coordinator and the work organisation, and we are accountable for the result, not merely for people being present on the shift. You pay for the service delivered, usually per unit of work or per area covered.
How does outsourcing differ from temporary work?
In temporary work the user employer – your company – directs the workers, while the agency handles employment. In outsourcing our coordinator directs the team, we organise the work and we answer for the outcome. That split must be real: sham outsourcing, where the client actually manages the people, is challenged during inspections.
Who is the employer of the people delivering the service?
We are. We handle contracts, payroll, social security, leave, medical checks and health and safety training, and for foreign nationals also the full legalisation file. No new headcount or HR duties appear in your plant.
How is the service settled?
Most often per result: per pallet, tonne, unit, square metre or for full coverage of a carved-out area per month. Alternatively we bill per team man-hour when the scope varies. We choose the model after a process audit so the cost is predictable and comparable with your current one.
How large does the team need to be?
In practice the service starts to pay off from around a dozen people on a carved-out process, because only then do the coordinator, work organisation and cover for absences fit inside the service price. For smaller headcounts temporary work or one-off recruitment usually works better.
Who is responsible for quality and output?
We are. The contract sets measures – output, timeliness, error or complaint rates – and we report them in an agreed cycle. If the parameters are missed, reinforcing the team, retraining or replacing people is on us.
Do you provide an on-site coordinator?
Yes, and this is what separates outsourcing from simply supplying hands. The coordinator plans shifts, assigns tasks, runs instruction, tracks attendance and is the first point of contact for your shift manager. For larger teams we also provide team leaders and an interpreter.
Are foreign nationals part of outsourced teams?
Yes, most of our teams are workers from Asia – the Philippines, India, Nepal, Bangladesh, Sri Lanka and Indonesia. We handle full residence and work legalisation, accommodation, transport and onboarding, and keep the documentation inspection-ready.
How long does it take to launch the service?
For teams built from candidates available in Poland, launch usually takes 2–4 weeks from signing: process audit, team selection, training and implementation. With foreign recruitment and full legalisation the horizon is 8–16 weeks, depending on the market.
What are the risks of outsourcing?
The biggest one is sham outsourcing – formally buying a service while actually managing the workers as your own. An inspection may then reclassify it as temporary work or direct employment. That is why we put a real split of responsibilities in writing and carve the process out organisationally as well.
Can we take the team onto our own payroll?
Yes. The contract sets the terms for taking over specific people after an agreed period. Some clients treat outsourcing as a transition stage: first they validate the process and the people, then move part of the team onto their own payroll.
Are you a licensed provider of personnel services?
Yes. We are entered in the National Register of Employment Agencies, keep employment records in line with Polish labour law and legalise the stay and work of foreign nationals. We share our certificate number when signing the contract.
We will price your process.
We will get back to you within 1 business day with a settlement model, costs and a team implementation timeline – with no commitment and no upfront fees.